[Incident] GitHub Education applications unable to re-apply [Updated]

[samus-aran]

We’re aware of an issue affecting some GitHub Education applicants who are unable to reapply after submitting an application. In some cases, the application page continues to show "Pending" or the "Start application" button remains disabled, preventing a new submission.

Our team is currently investigating. We’ll share an update when we have more information.

Update: The team has identified the issue and deployed a fix at 16:00 UTC on October 15. New applicants who are not currently impacted can now proceed to submit an application.

We are continuing to investigate a resolution for users who submitted an application during the affected period, from October 13 until the fix was deployed at 16:00 UTC on October 15.

[samus-aran]

Hi @Sudhan-2603

Please note: we’ve clarified our stance on using generative AI tools like ChatGPT within our Community via this announcement. Please review the guidelines to ensure your post meets them as failure to adhere to those rules can result in action taken by our moderator team. 

You can read our updated Code of Conduct and the announcement for more details.

Please feel encouraged to continue engaging in Discussions as your authentic self though. We appreciate you being a part of the Community 🌟